eStara’s Click to Call lets online buyers transition seamlessly within the context of their online session into immediate telephone or PC-based voice contact with sellers.

Click to Call lets users click a button embedded within any online communication (Web site, e-mail, banner ad, search engine listing, etc.) and immediately speak with a customer service representative. Customers can either place a call over the computer using Voice over Internet Protocol (VoIP) technology or request an immediate call back by entering their phone number. Unlike a toll-free phone number, click to call enables companies to monitor and control when and where online visitors migrate from the web to the phone sales channel. 

eStara is recognized as the industry leader in proactive click to call for large enterprise businesses.  As evidenced by its customer base of more than 350 of the world's leading brands, no other provider can match eStara's service when it comes to:

• Scalability
• Reliability
• Flexibility

Through internal development and external acquisition, eStara has built the largest IP portfolio of market tested click to call solutions with multiple datacenters around the globe.  See why Forrester Research analyst, Sucharita Mulpuru, recently named click to call as one of “12 technlogies that will transform online retail.”